Effective Date: October 29, 2026
Prestige Gas Services Corp (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://prestigegasservices.com/, use our home or commercial gas services, interact with our digital tools, or engage with us via phone, email, or text messaging. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Scope & Jurisdiction
This policy applies primarily to consumers and site visitors within the United States, with specific provisions tailored to residents of the State of Florida pursuant to Florida privacy laws, including the Florida Digital Bill of Rights (FDBR). Where applicable, we also honor data privacy rights for residents of other U.S. states and international frameworks (such as GDPR) to the extent required by law.
1. Information We Collect
Personal Data
We may collect personally identifiable information that you provide to us when you:
- Register, request estimates, or book gas services on our site
- Contact us for customer support or emergency dispatch
- Participate in service inquiries or financing applications through telephone calls, web forms, or emails
Personal data may include, but is not limited to:
- Name
- Physical / Service Property Address
- Email Address
- Phone Number
- Service & Transactional Records (work history, work orders, estimates, invoices, and license details)
- Payment Information (processed securely via third-party gateways)
- Communications & Call Recordings (phone calls with our team may be monitored or recorded for quality assurance and compliance under Florida law)
Non-Personal Data
We may also collect non-personal information that does not identify you, such as:
- Browser type and version
- Operating system
- Referring website
- Pages you view on our site
- Time and date of your visit
- Device and clickstream diagnostic data
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Schedule, dispatch, and fulfill requested home or commercial gas installation and maintenance services under Florida License No. LI32634.
- Generate transparent service estimates, process invoices, and facilitate financing options through authorized third-party lending partners.
- Communicate with you regarding service updates, technician arrival notifications, appointments, and customer support.
- Improve, personalize, and expand our website functionality and digital features.
- Send text messages and emails (strictly with your consent).
- Detect, prevent, and investigate fraud or security breaches.
- Comply with local, state, and federal legal, licensing, and regulatory obligations.
SMS Consent & Compliance
Your consent to receive SMS messages is strictly for communication purposes with Prestige Gas Services Corp. SMS consent and mobile phone numbers will strictly NOT be sold, rented, leased, or shared with third parties, affiliates, or marketing agencies for their own promotional purposes.
Message frequency varies based on your service interactions. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP or UNSUBSCRIBE to any message, or by contacting us at lazaro@prestigegasservices.com or (305) 300-0608. For support, reply HELP.
3. How We Share Your Information
We do not sell personal data for monetary consideration. We may share the information we collect about you in the following ways:
- Service Providers & Subcontractors: We may share your information with verified third-party service providers who perform services on our behalf, such as payment processors, dispatch management software, IT hosting, and local certified subcontractors required to fulfill specialized service requests. These parties are contractually bound to protect your data.
- CCPA / State Privacy “Sale” or Sharing Disclosures: If utilizing certain analytics or targeted advertising cookies, sharing data with third-party networks for cross-context behavioral advertising may be regulated. To manage or opt out, use our Cookie Preferences tool.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Law Enforcement & Legal Compliance: We may disclose your information to government authorities, regulatory bodies (such as licensing boards), or other third parties if required by law or if we believe such action is necessary to comply with legal obligations, protect safety, or defend our legal rights.
4. Security of Your Information
We use administrative, technical, and physical security measures—including SSL encryption and PCI-DSS compliant third-party payment gateways (e.g., Stripe, Square)—to protect your personal information and financial data. We do not store raw credit card numbers on our local servers.
We retain your personal information only as long as necessary to fulfill operational, safety, tax, licensing, and legal dispute-resolution obligations.
5. Florida & State Data Protection Rights
Under the Florida Digital Bill of Rights (FDBR) and applicable state legislation, you may possess the following rights regarding your personal information:
- Right to Know & Access: Request confirmation of and copies of your personal information.
- Right to Correction: Request correction of inaccurate or incomplete personal data.
- Right to Deletion: Request deletion of your personal data under legal retention exceptions.
- Right to Opt-Out: Opt out of targeted advertising, profiling, or the sale/sharing of personal data.
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, contact us at lazaro@prestigegasservices.com or call (305) 300-0608. We will respond within the timeframes mandated by law.
6. Children’s Privacy
Our services and website are directed strictly to adults. We do not knowingly collect or solicit personal information from children under 13 years of age. If we learn that we have collected personal information from a child under 13, we will delete it promptly.
7. Changes to This Privacy Policy
We reserve the right to update our Privacy Policy at any time. We will post the revised policy on our website with an updated “Effective Date.” Continued use of our website or services after updates signifies your acceptance of the revised terms.
8. Cookie Policy & Tracking Technologies
We use Essential, Analytics, and Advertising cookies to manage user sessions, analyze site performance, and support digital marketing.
- Your Opt-Out Rights: You may opt out of non-essential cookies by clicking the “Cookie Preferences” link in our website footer or configuring your browser settings.
- Do Not Track (DNT): Our website does not currently respond to automated DNT browser signals, but you can block cookies via browser controls.
9. Contact Information
If you have any questions, comments, or data privacy requests regarding this Policy, please contact us:
